Work From Home Setup

When setup to work from home, there are some steps to take to setup your account. 

  1. Download Teamviewer from the following link: https://www.teamviewer.com/en-us/download/windows/
  2. Navigate to the Account Setup section, in this article, for instructions on how to setup your account.
  3. Navigate to the Login section, in this article, for insturctions on how to login and access your work computer.

Account Setup

  1. When setup to work from home, an email will be sent out:
    1. wfh-receive-email.png
  2. Open the Email
  3. Select Accept Invitation
    1. wfh-accept-invite.png
  4. This will open your web browser
  5. Type in a password for your account
    1. wfh-set-a-password.png
  6. On the MFA setup page select SMS
    1. wfh-2fa-setup.png
  7. Type in your cellphone number and select Send Code
    1. wfh-2fa-setup2.png
  8. A code will be sent to your cell phone
  9. Type in your code and select Sign In
    1. wfh-2fa-sign-in.png
  10. This will sing you into your account
    1. wfh-account.png

Login

  1. Navigate to the following URL in a web browser: https://helpsimplify.rmmservice.com/
  2. Type in your login credentials and select Sign In
    1. wfh-login.png
  3. Enter the verification code that was sent to your cellphone, select Submit
    1. wfh-login-2fa.png
  4. You will be logged into your account
    1. wfh-account.png
  5. Click on the Teamviewer icon for the computer that you would like to login to
    1. wfh-tv-icon.png

 

 

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