When setup to work from home, there are some steps to take to setup your account.
- Download Teamviewer from the following link: https://www.teamviewer.com/en-us/download/windows/
- Navigate to the Account Setup section, in this article, for instructions on how to setup your account.
- Navigate to the Login section, in this article, for insturctions on how to login and access your work computer.
- When setup to work from home, an email will be sent out:
- Open the Email
- Select Accept Invitation
- This will open your web browser
- Type in a password for your account
- On the MFA setup page select SMS
- Type in your cellphone number and select Send Code
- A code will be sent to your cell phone
- Type in your code and select Sign In
- This will sing you into your account
- Navigate to the following URL in a web browser: https://helpsimplify.rmmservice.com/
- Type in your login credentials and select Sign In
- Enter the verification code that was sent to your cellphone, select Submit
- You will be logged into your account
- Click on the Teamviewer icon for the computer that you would like to login to