This guide will show how to get support from one of our team members.
Get help from your computer
- Find the Help Simplify Support icon
- Click on the Help Simplify Support icon from the taskbar
- Select on Request Help
- In the popup window fill in the following fields:
- Subject: Shore description of the problem
- Body: Detailed description of the problem
- Images: Upload any images or screenshots
- E-Mail: Type in your email
- Phone: Type in your phone number
- Select Send
Send us an email
- Email us at [email protected].
- Include a Description of the problem. Please don't forget to include your contact information.
Give us a call (or text!)
- Call or text us at 855-677-4675.
- In case we're helping someone else - leave us a message, and we'll get back to you as soon as we can. Please don't forget to include your contact information.