Help Simplify

Client Specific Application & Procedures

NI - NewcrestImage

• ★ NI - Support Specialist Guide - User Account Disabled/MFA

General Application Troubleshooting

EclinicalWorks

• eClinicalWork - Chrome Incognito pop up

Shared Drives

• ★ NI - User Guide to Set Up 2-Step Authentication for Box

User Guides

Shared Mailboxes

• Open and use a shared mailbox in Outlook

Welcome to Help Simplify

• ★ Work From Home Setup
• ★ How to get support

General Information

• Greenway Intergy Citrix Login
• Greenway Hosted PrimeSuite - How to Login
• How to request time off

Microsoft Windows

• Help Simplify's Windows Update Process
• Open an app in Windows and add to taskbar

Printing

• Add a printer in Windows 10

Shared Documents

• Office 365 sharing files or folders

Email & Encryption

• Sign in to Office 365 via the Web and Microsoft Outlook
• Setup your email signature on an Apple device
• Setup email on your Apple (iOS) device
• Setup your email signature
• HIPAA compliant email encryption